SHIPPING POLICY

At RAḎŪLF, we offer fast, free, and fully trackable worldwide shipping.

All orders are shipped via DHL Express to ensure reliability and speed.

Please allow 2 to 4 business days for processing before dispatch.

Once shipped, delivery typically takes 2 to 4 business days, depending on your location.

We are proud to ship to almost every country in the world, making RAḎŪLF accessible wherever you are. A few destinations are currently unavailable; checkout will let you know.

*Remote Area Surcharge

A small number of postal codes and towns are classified by DHL Express as remote or hard-to-reach areas. If your delivery address falls within one of these areas, an additional USD $35 remote-area handling fee applies on top of our standard free worldwide shipping. This fee is calculated automatically based on your address and, when applicable, is always shown clearly at checkout before you complete your order, there are never any hidden charges.

In addition, a small number of destinations with unusually high carrier costs carry a separate shipping fee. Any fee is always shown at checkout before you pay.

CUSTOMS, TAXES & DUTIES

When placing an international order, it is important to note that shipments crossing borders may be subject to customs duties, import taxes, or tariffs imposed by the destination country. These charges are determined by local customs authorities based on factors such as the shipment’s declared value, product category, and the country’s specific regulations.

Customs fees vary from country to country and are entirely outside the control of our brand or the shipping carrier. Neither RAḎŪLF nor DHL sets or influences these charges, as they are mandated by government authorities and applied to most international imports worldwide.

Customs taxes, tariffs, and import costs are the responsibility of the customer. As such, we are not liable for any additional charges or expenditures incurred during the final delivery of the package to its destination country. It is important to be aware that these fees vary based on each country’s laws and policies, making it impossible for us to provide an accurate estimate.

Please be advised that a refund cannot be issued if a product is returned due to refusal to pay customs fees and taxes. We encourage our customers to familiarize themselves with their country’s customs regulations to avoid any unexpected charges upon delivery.

Should you have any further inquiries regarding our shipping policy or customs information, please do not hesitate to contact our team at info@radulf.co . We are here to assist you every step of the way.

Thank you for choosing RAḎŪLF for your shopping needs.